Brisbane & Gold Coast
Your customers notice
everything. So do we.
Pest control for retail stores, boutiques and shopping centres. Treated outside trading hours, completely discreet, from $55/month per store.
Real people answer - no bots, no hold music
★★★★★ 100% five-star reviews - Brisbane & Gold Coast
✓ From $55/month per store
✓ Treated outside trading hours
✓ Completely discreet
✓ Unlimited callouts included
★★★★★ 100% five-star reviews
✓ No lock-in contracts
✓ Shopping centre specialists
✓ From $55/month per store
✓ Treated outside trading hours
✓ Completely discreet
✓ Unlimited callouts included
★★★★★ 100% five-star reviews
✓ No lock-in contracts
✓ Shopping centre specialists
Why it matters
A pest in your store
is a customer you've lost.
Retail is built on experience. The moment a customer spots a cockroach in your store, that experience is over - and so is their trust. In an era where everyone has a camera in their pocket, that moment can cost you far more than one sale.
Customers share what they see - instantly
A photo or video of a pest in your store can be on social media before the customer has even left. Google reviews, Facebook, Instagram - negative pest experiences spread fast and live online permanently. One incident can affect foot traffic for months.
Stock and merchandise damage
Rodents chew through packaging, fabric, leather and stored product. Cockroaches contaminate stock in storage areas. The cost of damaged and unsaleable merchandise can quickly exceed the cost of a year's pest management subscription.
Shopping centre lease obligations
Most retail leases in shopping centres include requirements for tenants to maintain pest-free premises. Failure to comply can result in breach notices from centre management. If your store is identified as a source of pest activity affecting neighbouring tenants, the consequences can be significant.
Retail stores with food carry extra obligations
If your store sells food - a deli, health food store, confectionery, coffee - you also carry Food Safety Standard 3.2.2 obligations. Pest management must be documented, treatments must use food-premises-approved products, and records must be available for council inspections.
Termites in older shopping strips and centres
Older retail strips and regional shopping centres often have significant termite risk. As a tenant, termite damage to a building's structure can affect your fitout and operations. As a building owner, it can be catastrophic. Regular inspections are essential protection.
Shopping centre & retail lease obligations
Most retail leases require tenants to maintain pest-free premises - and document it.
Standard retail lease agreements typically include clauses requiring tenants to keep the premises clean, hygienic and free from pests at all times. Shopping centre management can issue breach notices if pest activity is found in or emanating from your tenancy. Documented professional pest management records are your evidence of compliance - and your protection if a dispute arises.
Our approach
Invisible service.
Visible results.
We treat outside trading hours so your customers and staff never know we were there. Professional, thorough and completely out of the way.
01
Treated before or after trading hours
We treat before your store opens or after closing. No disruption to customers, no treatment smells during trade, no awkward explanations to staff. Your retail environment stays exactly as your customers expect it.
02
Full store coverage
Sales floor, stockroom, change rooms, kitchenette, loading dock, bin areas, external perimeter - we treat the entire tenancy. Pests don't stay in the stockroom, and neither do we.
03
Stock and merchandise protection
We treat storage areas thoroughly with targeted baiting and residual spray to protect your stock. We're careful around display merchandise and always work to leave your store exactly as we found it.
04
Shopping centre coordination
Managing multiple stores in a centre, or need to coordinate with centre management? We're experienced working within shopping centre environments and can liaise directly with your centre management team if needed.
05
Compliance documentation
Every visit produces a signed service report - ready for your lease compliance file, centre management requests or council inspections if your store sells food. Dates, products, areas treated, all documented.
06
Unlimited callouts
Pest sighted before opening? Call us. Every subscription includes unlimited callouts at no extra charge. A retail store can't open with a pest issue - and with us, it won't have to.
Subscriptions
Simple subscriptions.
No surprises.
Quarterly treatments, unlimited callouts, full documentation. No lock-in contracts. All prices include GST, no processing fees. Pricing is per individual store.
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Essential Protect
Quarterly - per store
$55/month
Per individual store - billed monthly
- ✓ Full internal & external treatment quarterly
- ✓ Treated before or after trading hours
- ✓ Stockroom and loading dock included
- ✓ Signed service report every visit
- ✓ Unlimited callouts between services
- ✓ 12-month warranty
⭐ Most popular
Complete Protect
Quarterly pest + rodent - per store
$65/month
Per individual store - billed monthly
- ✓ Everything in Essential Protect
- ✓ Dedicated rodent inspection every visit
- ✓ Tamper-proof bait stations installed
- ✓ Entry point assessment & recommendations
- ✓ Rodent activity logged for lease compliance
- ✓ 12-month warranty on all treatments
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Premium Protect
Multiple stores or centre management
Call for a quote
Tailored pricing for multiple stores
- ✓ Everything in Complete Protect
- ✓ Multiple stores under one subscription
- ✓ Shopping centre management coordination
- ✓ Consolidated reporting across all stores
- ✓ Annual termite inspection available
- ✓ 12-month warranty on all treatments
Why Pest House
We back every job.
No exceptions.
Every treatment is thorough and in-depth. We don't take shortcuts. Every technician actually knows what they're doing - and every technician actually cares.
01
Locally owned - Brisbane & Gold Coast
Started by Gemma and Jared, who are personally invested in every job. When you call, you speak to real people who understand what running a small business means.
02
100% five-star reviews
Every single review we've received is five stars. All of them. We know better than most how much a bad review can cost a business - it's why we never let it happen.
03
Invisible service
We treat before or after trading hours so your customers never know we were there. Your store environment and your brand stay exactly as they should be.
04
Unlimited callouts
A pest before opening is a crisis. Every subscription includes unlimited callouts at no extra charge. Call us and we'll respond as fast as we can.
05
No lock-in contracts
Our subscriptions run on trust. Cancel any time. We're confident you won't want to - but retail businesses should never be locked into anything.
06
Multiple store discounts
Managing more than one store? Call us. We offer discounted rates for retailers with multiple locations - one relationship, one invoice, every store protected.
★★★★★
"Could not be happier with Pesthouse. Great customer service, prices and very competent pest controllers."
Questions
Everything you need
to know.
Per individual store. The $55/month Essential and $65/month Complete subscriptions are priced per individual retail tenancy. If you have multiple stores, call us - we offer discounted rates for retailers managing more than one location, and can package them under a single subscription for easy management.
We strongly prefer to treat before opening or after closing - no treatment smells, no customer exposure, no awkward moments. If your trading hours make this genuinely difficult, call us and we'll discuss the best approach for your specific situation.
Yes. After every visit we provide a signed service report with all the detail your lease compliance file needs - date and time, technician details, areas treated, products used and any recommendations. Hand it straight to your centre management or file it with your lease documents.
Yes. Our Premium Protect subscription is designed for centre managers or retailers with multiple stores. We coordinate scheduling across your tenancies, provide consolidated reporting and give you one point of contact for the entire centre. Call us to discuss a tailored quote.
Yes. We cover Brisbane, the Gold Coast and surrounds - from the Redlands to the northern suburbs. We also service some North NSW areas. Call us to confirm your location.
Keep your store
pest-free. From $55/month.
No lock-in contracts. Treated outside trading hours. Completely discreet. Call us for a no-obligation quote per store.
Real people answer - no bots, no hold music - Brisbane & Gold Coast - Licensed & insured