★★★★★100% five-star reviews
That scratching in
your roof? It gets
worse. Fast.
Rodents breed quickly, cause serious damage and don't leave on their own. The longer you wait, the bigger the problem - and the harder it is to fix.
★★★★★ 100% five-star reviews
Licensed & insured
Same-day available
“Without a doubt best service we have had. Very professional and thorough.”
Harmony WoodrowGoogle Review · Verified“The technician was very informative and able to answer all my questions.”
Minh NguyenGoogle Review · Verified“Polite, respectful and extremely efficient and professional.”
Peter WakelyGoogle Review · Verified“Without a doubt best service we have had. Very professional and thorough.”
Harmony WoodrowGoogle Review · Verified“The technician was very informative and able to answer all my questions.”
Minh NguyenGoogle Review · Verified“Polite, respectful and extremely efficient and professional.”
Peter WakelyGoogle Review · Verified“Without a doubt best service we have had. Very professional and thorough.”
Harmony WoodrowGoogle Review · Verified“The technician was very informative and able to answer all my questions.”
Minh NguyenGoogle Review · Verified“Polite, respectful and extremely efficient and professional.”
Peter WakelyGoogle Review · Verified“Without a doubt best service we have had. Very professional and thorough.”
Harmony WoodrowGoogle Review · Verified“The technician was very informative and able to answer all my questions.”
Minh NguyenGoogle Review · Verified“Polite, respectful and extremely efficient and professional.”
Peter WakelyGoogle Review · Verified
✓ Rats & mice specialists
✓ Professional bait stations
★★★★★ 100% five-star reviews
✓ Same-day available
✓ Unlikely to die in walls - leave property to find water
✓ Brisbane & Gold Coast
✓ Licensed & fully insured
✓ Rats & mice specialists
✓ Professional bait stations
★★★★★ 100% five-star reviews
✓ Same-day available
✓ Unlikely to die in walls - leave property to find water
✓ Brisbane & Gold Coast
✓ Licensed & fully insured
The problem
What's the problem with
them being in my home?
Rodents don't leave on their own. They breed, settle in and cause damage the whole time they're there - here's exactly what happens the longer you wait.
Chewed wiring - a genuine fire risk
Rodents gnaw constantly - it's biological. Electrical wiring is one of their favourite targets. Chewed wiring in your roof void is one of the leading causes of house fires in Australia. Your insurer may not cover a fire caused by rodent damage if there's evidence of a known, untreated infestation.
Disease and bacteria spreading through your home
Rodents spread Salmonella, Leptospirosis and Hantavirus through droppings, urine and contaminated surfaces. They don't stay in the roof - they travel through walls, into kitchens, across benchtops and into pantries. Every surface they touch becomes a contamination risk.
Structural damage that costs thousands to repair
Rats have teeth strong enough to chew through timber, plasterboard, PVC pipes and insulation. A small infestation left untreated becomes a large one - and large infestations mean significant structural damage. The repair bill almost always dwarfs the cost of getting it treated early.
They breed faster than you think
A female mouse can produce up to 60 offspring per year. Rats aren't far behind. What starts as one or two rodents can become a full infestation within weeks. Every day you wait, the problem compounds - and so does the cost and complexity of treatment.
Dead rodents in your walls - the smell is unbearable
Rodents that die in wall cavities or roof voids decompose over days to weeks. The smell is one of the worst homeowners ever experience - and it's nearly impossible to remove without finding and removing the source. Professional treatment means rodents leave the property to die - not inside your walls.
The one thing every homeowner gets wrong
Waiting to see if it "settles down" is the most expensive decision you'll make.
Rodents don't settle down. They settle in. Every week without treatment is another week of breeding, chewing and contaminating. The sooner you act, the simpler and cheaper the solution. Call us today.
Choose your treatment
The right treatment
for your home.
Choose rodent treatment on its own or combine it with general pest control or targeted ant treatment. Every option uses secure professional-grade stations and includes a return visit if rodent activity continues.
Targeted rodent treatment
Rodent Only
Professional treatment for active rats or mice
- ✓ Property inspection for entry points and attractants
- ✓ Four lockable, professional-grade rodent stations
- ✓ Six bait treatments in each station
- ✓ Rodent attractant to encourage station activity
- ✓ Return visit after 7-14 days if activity continues
- ✓ Tamper-resistant stations designed to protect children and pets
- ✓ Multi-bait approach for mice
- ✓ Targeted treatment based on the rodent activity present
Rodent and whole-home pest protection
Rodent + General Pest
Combined rodent treatment and general pest protection
- ✓ Everything included in Rodent Only
- ✓ Internal and external residual sprays
- ✓ Powder treatment in areas where liquid sprays cannot be applied
- ✓ Roof void, weep-hole and eave treatments
- ✓ Treatment completed by a licensed technician
- ✓ Fully insured pest control company
- ✓ Pet- and family-friendly, long-lasting treatment
- ✓ Quick-drying technology
- ✓ No need to empty cupboards or wardrobes
- ✓ Six-month warranty for excessive cockroach activity
Rodent and ant colony treatment
Rodent + Targeted Ant Treatment
Combined rodent control and multi-visit ant colony treatment
- ✓ Everything included in Rodent Only
- ✓ Multi-visit targeted ant treatment
- ✓ Targeted ant baiting during the initial visit
- ✓ Return visit 2-3 weeks later
- ✓ Residual spray treatment during the return visit
- ✓ Treatment may also assist with cockroach activity
- ✓ Treatment completed by a licensed technician
- ✓ Fully insured pest control company
- ✓ Pet- and child-friendly treatment methods
How it works
What actually happens
when we come to your home.
Most people have never had a pest controller for rodents before. Here's exactly what to expect - no surprises, no jargon.
01
We inspect your home and map exactly how they're getting in
We start with a thorough inspection of your roof void, subfloor, external walls, weep holes and vents, mapping movement patterns and harbourage zones so we know exactly where they're entering and where they're living. We also assess structural vulnerabilities and environmental attractants - what's letting them in, and what's keeping them around. We'll tell you exactly what we find, no upselling and no scare tactics, and point out entry points so you can seal them after treatment.
02
We place professional, tamper-proof bait stations along their actual pathways
We use commercial-grade, tamper-resistant and lockable bait stations - built to protect pets and kids - loaded with rodenticide formulated to be far more attractive than anything from the hardware store. Placement is everything: stations are positioned along established rodent pathways and entry points based on behaviour, not just wherever is convenient.
03
We match the bait and approach to what you actually have
Mice and rats behave differently, so we use different baiting strategies depending on which is present. The bait matrices we use are also enhanced to closely mimic preferred food sources, which significantly improves uptake compared to generic store-bought bait.
04
Our rodenticide is designed to keep them out of your walls
The professional-grade rodenticide we use sends rodents looking for a large body of water after consumption, reducing the chance of them dying in your home, roof or wall cavities - the main reason for the smell problem. We can't guarantee every rodent will leave the property, but this significantly reduces the risk compared to hardware store products. Our premium treatment uses a more aggressive formulation that includes a 2-return follow-up for more stubborn infestations.
05
We walk you through everything - and adapt if needed
Before we leave, we'll walk you through exactly what we found, what we placed and where, and which entry points to prioritise sealing. Rodents are smart - occasionally a particularly cautious one will avoid the stations entirely. If that's you, get in touch with us within 7-14 days of treatment and we'll come back, reassess and adjust our approach - repositioning stations, altering bait, or refining the strategy. Please don't wait beyond 14 days - the sooner we know, the sooner we can adapt.
Know your pest
Rat or mouse?
It changes how we treat.
Both are serious problems - but they behave differently, cause different types of damage and require a slightly different approach. Here's what you're dealing with.
Rats
Roof rat, Norway rat
- • Larger, heavier - louder scratching and movement
- • Stay hidden longer - you see evidence before you see them
- • Stronger teeth - chew through timber, pipes, wiring faster
- • Higher contamination risk from droppings and urine
- • Neophobic - suspicious of new objects in their environment
- • Require urgent treatment - damage escalates quickly
Key sign: Loud thumping or running sounds in the roof at night. Greasy smear marks along walls and pipes.
Mice
House mouse, field mouse
- • Much smaller - can enter through a gap the size of a 5c coin
- • Breed faster - up to 60 offspring per female per year
- • More likely to come into living areas - kitchens, pantries
- • Lighter scratching sounds, more frequent movement
- • Curious - more likely to investigate traps and bait
- • Infestation numbers grow faster if left untreated
Key sign: Small dark droppings near food areas, behind appliances, in pantry corners. Chewed food packaging.
Not sure which one you have? That's completely normal - both are largely nocturnal and you'll usually hear or find evidence before you see them. Call us and describe what you're hearing and where - we can usually give you a pretty good idea before we even arrive, and we'll confirm on inspection.
Warning signs
Think you might
have rodents?
Rodents are mostly active at night and stay hidden during the day. You'll usually find evidence before you see them. Here's what to look for.
Scratching or scurrying sounds
In the roof, walls or subfloor - particularly at night when the house is quiet.
Droppings
Small dark pellets near food areas, behind appliances, in cupboards or along walls.
Gnaw marks
On food packaging, timber, cables, pipes or the edges of walls and skirting boards.
Unusual smell
A musky ammonia-like smell from urine, or a decomposition smell if a rodent has died in the walls.
Nesting material
Shredded paper, fabric, insulation or other soft material gathered in a hidden area.
Pets acting strangely
Cats and dogs often detect rodents before you do - unusual sniffing, scratching at walls or fixation on certain areas.
Why DIY doesn't work
Hardware store traps
and bait almost never solve it.
We hear it constantly - "I've tried everything from the hardware store and they keep coming back." Here's why that happens.
Rats are genuinely smart
Rats are neophobic - they're suspicious of new objects in their environment and will avoid traps and bait stations for days or weeks after they're placed. Professional bait placement accounts for this behaviour. Hardware store placement rarely does.
DIY bait isn't the same product
Consumer rodenticides are lower strength than professional products. They're also formulated differently - meaning rodents are less likely to take them, and more likely to die inside your home rather than leaving the property first. That's how the smell problem starts.
Placement is everything
Putting a trap in the middle of the kitchen floor doesn't work. Rodents travel along walls and through established pathways. If bait isn't placed precisely where they're moving, they simply won't take it - and you'll think they've gone when they haven't.
You can't see the whole picture
The scratching you hear in one spot doesn't mean that's where they're living. Roof voids, wall cavities and subfloors require professional inspection to understand the full extent of activity. Treating what you can see misses most of the problem.
Entry points stay open
Even if you kill the current population, new rodents will enter through the same gaps. A professional treatment includes identifying and recommending the sealing of entry points - so the problem doesn't immediately come back.
While you're trying, they're breeding
Every week spent on DIY attempts is another week of breeding. A partial solution that slows but doesn't stop the infestation just means the problem grows more slowly - it doesn't fix it. Professional treatment resolves it completely.
Prevention
What you can do to make
your home less attractive to them.
Treatment solves the immediate problem. These steps help make sure they don't come back.
✓ Seal gaps around doors, vents, weep holes and rooflines
✓ Keep food in sealed containers - including pet food
✓ Empty bins regularly and keep lids on
✓ Reduce clutter in storage areas - fewer hiding spots
✓ Trim vegetation and branches away from your roofline
✓ Don't leave food scraps or crumbs overnight
✓ Keep compost bins sealed and away from the house
✓ Check under the house and in the subfloor regularly
Already done all of this and still hearing them? Entry point sealing and prevention steps are essential - but they don't remove an existing infestation. If you can still hear movement or find evidence, you need professional treatment first, then prevention. Call us and we'll get it sorted.
Why Pest House
100% five-star reviews.
Every single one.
We're a local, family-run business that does one thing really well - pest control that actually works, backed by people who genuinely care.
01
We pick up the phone - and we show up
No hold music, no online form with a 3-day wait. Call us, speak to a real person, get booked fast. When you've got rodents, you shouldn't have to chase your pest controller.
02
Reduces the chance of rodents dying in your walls
The professional rodenticide we use makes rodents significantly less likely to die inside your home - they seek water and are more likely to leave the property first. It's not a guarantee, but it's one of the most important differences between professional and DIY treatment.
03
We explain everything - no jargon
We tell you exactly what we found, exactly what we did, and exactly what to expect. No upselling, no scare tactics, no mystery. Just honest advice from people who know what they're doing.
04
Licensed & fully insured
All Pest House technicians hold current Queensland pest management licences and are fully insured. You're in qualified hands - and if anything goes wrong, you're covered.
05
We come back if we need to
Our treatment comes with a warranty. If activity continues after we've been, we come back. We don't walk away from a job until the problem is resolved.
06
Same-day available
We know rodents aren't a "wait a week" problem. We do our best to get to you fast - often same or next day. Call us and we'll tell you exactly when we can be there.
★★★★★
"Could not be happier with Pesthouse. Great customer service and very competent pest controllers."
Questions
Everything you need
to know.
We treat in a way that is designed to protect your children and pets by using professional-grade, tamper-proof bait stations placed strategically throughout your home. These stations are specifically designed to be highly resistant to access - if a dog got hold of one, it would take significant commitment to break in. That said, we do ask that you play your part too: please advise children to stay away from the stations and not to put their hands near rodent entry points or in areas where stations are placed. Please also ensure stations are not moved from where we place them - relocating them to easily accessible areas defeats the purpose of strategic placement.
In the weeks following treatment, it's also important to check areas your pets frequent - both inside and outside - for any rodent carcasses. If a pet were to eat a deceased rodent, this could pose a risk. A quick visual check of areas your pets roam, particularly in the garden and under the house, is a sensible precaution during this period.
In the weeks following treatment, it's also important to check areas your pets frequent - both inside and outside - for any rodent carcasses. If a pet were to eat a deceased rodent, this could pose a risk. A quick visual check of areas your pets roam, particularly in the garden and under the house, is a sensible precaution during this period.
Most homeowners notice a significant reduction in activity within 5-10 days. Complete resolution typically takes 2-3 weeks depending on the size of the infestation. You may actually notice more activity in the first few days as rodents become more active around the bait - this is normal and a sign the treatment is working. If activity hasn't reduced after 2 weeks, call us and we'll reassess.
This is one of the most common concerns - and it's a valid one. The professional rodenticide we use causes rodents to become thirsty and seek water, which significantly increases the likelihood they'll leave the property before they die. While we can't guarantee every rodent will exit the building, professional treatment makes this far less likely than hardware store products - which don't have this effect at all. The risk of smell is meaningfully reduced, though not eliminated entirely. It's one of the most important reasons to use a professional rather than going DIY.
No. Rodent treatment involves placement of bait stations, not chemical spraying of living areas. You can remain at home throughout the treatment. We'll need access to the roof void and any areas where we're placing stations, but there's no need to vacate.
It depends on the circumstances. Generally, landlords are responsible for pest control at the start of a tenancy and for infestations that arise through no fault of the tenant. However, if the infestation was caused or worsened by tenant behaviour - poor food storage, clutter, failing to report it early - it can become the tenant's responsibility. Either way, reporting it early and getting it treated protects you. If the damage or infestation worsens due to neglect, it's much more likely to come back on you.
The most important step is sealing entry points - gaps around doors, weep holes, vents, roof penetrations and any gap wider than a pencil. We'll identify these during our inspection and advise on which to prioritise. Beyond that - sealed food storage, regular bin emptying, reducing outdoor clutter and trimming vegetation away from your roofline all help. And an annual pest inspection means any new activity is caught early, before it becomes an infestation.
Yes. We cover Brisbane, the Gold Coast and surrounds - from the Redlands to the northern suburbs, and some North NSW areas including Banora Point, Bilambil Heights and Chinderah. Call us to confirm your location.
Every day you wait,
they breed.
Don't let a small problem become a big one. Book online or call us now - same-day available, 100% five-star reviews, and if they're not gone, we come back.
Answered by people who actually care. - Licensed & insured - Brisbane & Gold Coast
Your Rodent control Questions, answered.
How to tell rats from mice, how treatment works and what it costs. Whether you are a homeowner or renting, these are the answers to the most common rodent questions we get asked.
How do I know if I have rats or mice?
You can tell the difference without ever seeing the rodents by checking the droppings, the sounds and where the noise is coming from.
| Mice | Rats | |
|---|---|---|
| Droppings | Many small, smooth droppings that look like a grain of rice | Larger droppings, 12 to 18 mm long, often all in one spot |
| Sounds | Lighter, so you'll hear gentle scratching and high-pitched squeaks | Considerably heavier, so you'll hear more aggressive scurrying, banging or loud gnawing |
| Favourite spots | Ceilings, behind kitchen appliances and hiding inside your walls | The roof void and crawlspaces |
It's easy to mix up a baby rat with a mouse, so don't assume. Get an expert in to inspect, identify and treat appropriately.
What do rats in the roof sound like?
Rats in the roof make loud, heavy scratching, scurrying and deep gnawing sounds. We always advise getting an expert in to make sure you aren't hearing a possum.
How does professional rodent treatment work?
Different pest companies take different approaches, but at Pesthouse rodent treatment works in three parts:
- Inspect and map. We inspect the home and identify any entry points that need sealing to keep future rodents away. During the inspection we also map the rodent activity to determine the best placement for the stations. Depending on your suburb, we can provide handyman details to get any entry points sealed up.
- Treat. We lay out 4 professional-grade, tamper-proof rodent stations, each with an attractant to call the rodent into the station and the appropriate treatment inside. The treatment we use has a unique approach: it makes rodents wildly thirsty, causing them to leave your property in search of a large body of water. 9 out of 10 times, they die off the property, instead of in a roof void or wall cavity you can't get to.
- Return if needed. Rodents are very smart and can often be suspicious. If you're the unlucky person who got a clever one and you're still hearing noises between the 7 and 14 day mark, we return to re-approach the treatment. You shouldn't have to suffer just because your visitor is Einstein the Rat and your pest company is too busy to come back. We're prepared for the smart little guys.
How long does rodent treatment take?
We'll be in your home for 40 to 60 minutes, but the treatment itself can take up to 7 days. Generally you will hear a decrease in noises and see fewer droppings within 2 to 3 days.
With a larger infestation, multiple visits may be required to treat multiple families of rodents.
What attracts rats and mice to a home?
Rats and mice are attracted to shelter, food and water. You'll tend to see a rise in rodent activity during the rainy season, significant construction and really hot weather. If your home is cosy and comfortable with food and water available, rodents will be happy to move in, and anyone can be affected.
Three big attractants are:
- Leaving dog food or water bowls out
- Not cleaning up food scraps
- Improperly stored rubbish
Rodents can squeeze through a gap as small as a 5c piece, so keep entry points sealed, including gaps between joints, gaps under doors, doggy doors and even air conditioning drainage. Trimming back overhanging trees can also limit rodent activity at your home.
How much does rodent treatment cost?
Rodent treatment ranges from $230 to $650. Standard rodent treatment starts from $230 and includes the inspection, rodent activity mapping, treatment and, if we need to return, a follow-up visit after 7 days.
If you have a significant infestation, you may need a more intensive approach, with us returning weekly or even every second day. This starts from $500, with the average sitting at around $620.
Hearing noises in the roof or walls? Our team is happy to help.
Call 0483 936 370