Your service guide.

We treat your internal, external and yard with a residual spray that remains for 12 months. We also treat your roof void, wall cavities, eaves, weep holes and any other treatable area - if we can get to it, we treat it.

We have a no-gaps policy - unless you request we skip an area, or access isn't provided, we do a full barrier treatment. The treatment covers all standard pests including large cockroaches, ants, silverfish, carpet beetles, fleas, web-dwelling and roaming spiders. No-spray treatment for sensitive areas like electrics. Baiting used as required.

Your 12-month warranty covers new infestations or a returning excess of pests. Just give us a call and we'll be back at the next available time.

Everything in the Essential treatment, plus a more targeted approach for infestations. If required, we return to do a second full treatment 4-6 weeks post-treatment to break the lifecycle of the pest - included at no extra charge.

Includes two lockable tamper-proof rodent bait stations, placed proactively or preventatively. Covers all standard and infestation pests including small cockroaches (German cockroaches), large cockroaches, ants, silverfish, carpet beetles, fleas, and all spiders.

Your 12-month warranty covers current infestations, new infestations, and returning excess of pests. If an infestation is found and you're unable to upgrade to Premium, the Essential warranty will not cover infestations.

No. We don't require you to move furniture or empty drawers for any of our pest control options. If you have a particular concern about a specific area, feel free to clear that area.

Pick up anything that goes into mouths - children's toys, pet toys, water and food bowls, pet litter, clothes and towels from the floor. We prefer the home is vacant for 2 hours from the technician's arrival. At minimum, small children must leave for the 40 minutes the technician is spraying. Once the treatment is dry, everyone is safe.

If pets can't leave, we'll treat the external first (it dries faster), so pets can go outside while the internal dries. For indoor cats with no yard, we'll treat one room at a time so your cat can stay in an untreated room while we work.

Pest control isn't an instant fix. When we treat your home we disturb pest habitats, which stirs them up and gets them moving over the treatment and eating the baits. This is a good sign. Depending on severity, you may see pests for up to 6 weeks. Your warranty kicks in after 4 weeks.

Our baits work by drawing pests out and using a transfer effect - the pests spread the treatment among others in their habitat. Repellent stops pests coming out, which voids the baiting effect and keeps them alive inside your walls. It sounds counter-productive, but your repellent may just keep pests alive inside your home.

The chemicals used are not considered harmful, but should not be ingested or inhaled while wet. Wait until all chemical residue has dried before allowing children and pets back. Ask us for safety data sheets if you have any concerns.

No. Standard pest treatments are not effective for termites. If you think you have termites, talk to our team. We'll generally recommend starting with an inspection and advise treatment options from there.

That sounds like German Cockroaches - a more targeted treatment is needed. German cockroaches breed extremely fast and if you've seen a couple, you likely have a budding infestation. Please let our team know before your treatment. Visit pesthouse.com.au/pestnews/germancockroaches to identify them.

That's okay. The treatment is applied to the external of your home specifically to avoid heavy rain reaching it while it bonds. If extreme weather is forecast within 24 hours, we'll contact you to reschedule or return to re-apply under your warranty.

Full internal and external treatment focussing on fleas, flea hotspots and flea larvae. Rodent station included if evidence of rodent activity is found. Certificate provided. Ticks your real estate's requirements.

Everything in Standard, plus a 3-month warranty on the property. If fleas return within 3 months, we come back at no charge. Your real estate can call us directly.

We use hard plastic lockable stations placed to limit pet and child contact. If a pet or child got hold of the station, it would take considerable effort over many hours to open it. That said, keep pets away and monitor them around the stations. The treatment inside will be harmful if ingested.

Rodents are smart. Keeping the stations allows your technician to make changes to the approach at no additional cost if needed. Don't remove them until you're certain the infestation has cleared or your technician advises otherwise.

Yes! Check out our General Pest & Rodent combo package - it includes a full general pest treatment, rodent inspection, 2 tamper-proof bait stations and a 12-month warranty, all in one visit for $242. If you'd like 4 stations, that's $288. It's our best value option if you're dealing with both.

Give us a call on 0483 936 370 and we'll get it sorted for you.

We'll still complete the inspection. However, Pest House cannot take responsibility for missed damage or termite-infested areas that were inaccessible due to furniture or appliances not being moved.

We offer two treatment options depending on your situation:

Chemical barrier — We use industry-leading Termidor HE chemical barrier treatment. It guarantees colony eradication within 90 days and comes with an 8-year performance manufacturer's warranty. All treatments meet Australian Standard AS3660 and use only approved chemicals. 10% off if you proceed following your inspection, and the inspection cost is deducted from the barrier treatment.

Active baiting system — A non-invasive alternative where bait stations are installed around the property. Termites carry the bait back to the colony, gradually eliminating it. This is a slower process but ideal where a chemical barrier isn't suitable. Our team will advise which option is best for your situation.

No problem - our technician will help if possible. We'll use a tarp to protect belongings. Please note that Pest House cannot be held liable for any damage that occurs if we need to move furniture.

Yes - the chemicals are safe for your lungs. However one product does have a strong smell. If you're asthmatic, we recommend heading out and opening windows while the cleaning is occurring. The technician will advise you on the day.

We pour the treatment down a drain or on a driveway/path. We do our best to wash away residue - any we miss, the rain will take care of. It doesn't stain. We don't pour it on grass, flower beds or gardens as it can damage soil.

This occasionally happens if the machine had significant mould or hadn't been used in a while. Easy fix - head outside to the condenser and turn it off for 10 minutes. When you turn it back on the unit should reset itself.

Some machines have significant mould staining or delicate components that can't withstand high-pressure treatment. If this occurs you may still see discolouring, however the area has been fully disinfected and sanitised.

No problem - our technician will help if possible. We'll use a tarp to protect belongings. Please note that Pest House cannot be held liable for any damage that occurs if we need to move furniture.

Yes - the chemicals are safe for your lungs. However one product does have a strong smell. If you're asthmatic, we recommend heading out and opening windows while the cleaning is occurring. The technician will advise you on the day.

We pour the treatment down a drain or on a driveway/path. We do our best to wash away residue - any we miss, the rain will take care of. It doesn't stain. We don't pour it on grass, flower beds or gardens as it can damage soil.

This occasionally happens if the machine had significant mould or hadn't been used in a while. Easy fix - head outside to the condenser and turn it off for 10 minutes. When you turn it back on the unit should reset itself.

Some machines have significant mould staining or delicate components that can't withstand high-pressure treatment. If this occurs you may still see discolouring, however the area has been fully disinfected and sanitised.

Everything included in every ducted treatment:

Hospital-grade antimicrobial fogging that kills 99% of bacteria at the nano-particle level - Sanitisation of supply ducts to every room - Treatment of diffusers to stop bacteria returning - Drain pan and line treated with fogger nano-technology - Return grille and filter treated for airflow - Indoor blower fans and zone barrels treated - Protective residual film that mould and bacteria cannot cling to - High pressure treatment of accessible external condenser - Safe, non-toxic and allergy-friendly - 12-month mould-free warranty.